Denise was recently interviewed for an article called No One is Safe: Identity Theft in Modern Times.
Here is a portion of the article
When Richardson went to apply for a separate loan, it became shockingly clear that Shawmut Bank, her mortgage lender, had incorrectly calculated her monthly payments and, in some instances, simply didn’t apply the payments at all. Richardson then took the initiative to review the payment records -- both her own via the coupon stubs as well as what little information that the bank had on file -- but due to Shawmut’s repeated miscalculations, it became completely hopeless to verify the remaining balance on her mortgage account.
Richardson did not, however, sit back passively and allow the Shawmut Bank to take advantage of her. In fact, she filed a federal lawsuit against the company to amend their financial faults and hinder further maltreatment from happening to others.
Richardson’s history of inaccurate credit reports does not end there. In 2001 she again became a victim of fraud, this time in the form of $9,000 worth of airline tickets charged to her credit card by an unknown identity thief. Then again in December 2009, her credit card was charged with cable billing fees from a company other than her own cable provider. In regards to all three instances, Richardson remarks, “It’s something that I didn’t even do.”
To read the article in full go to No One is Safe: Identity Theft in Modern Times.